1．在沒有收到詢盤時(shí)，可以主動(dòng)發(fā)信推廣自己的產(chǎn)品
tips：要告知對(duì)方你的信息源，進(jìn)行自我介紹，表達(dá)合作的意愿。
Dear Sirs，
We learned from your store on Alibaba．com that you are in the market for arts and crafts．
We are ABC company, specialized in the export of arts and crafts. （公司主營產(chǎn)品介紹）We attach a list of products we are regularly exporting，you can also visit our store on Alibaba.com. Should you be interested in any of our products, please let US know and we shall be glad to give you our best quotation． （用詞上，should很妙，讓人感到親切也不會(huì)像if那樣頻繁，best quotation這里展示自己公司實(shí)力的驗(yàn)證）
We look forward to receiving your inquiry soon．
Yours sincerely,
(Your name)
2．推廣促銷活動(dòng)
Dear X,
Right now Christmas is coming, and there is a heavy demand for Christmas gifts.（節(jié)日將至，你有大禮待接收。） Here is our Christamas gifts link, please click to check them. All the products are now available from stock. Thank you for your consideration.
Regards,
(Your name)
tips：類似的節(jié)日活動(dòng)都可以套用這種模板，若要豐富一點(diǎn)，可以加上帶有促銷信息的產(chǎn)品圖片，以及附上直達(dá)鏈接。
3．回復(fù)一般詢盤
Dear X，
Thank you for your inquiry of May 5． (注意到?jīng)]有，提及時(shí)間點(diǎn)！這里是留給客戶一個(gè)場(chǎng)景回顧，好讓他記起之前來你產(chǎn)品那訪問過。)
We have these items in stock，our products are both excellent in quality and reasonable in price.Right now, we offer a 5％discount for bulk purchase .
Thank you again for your interest in our products．If you would like to have more information please let US know．We look forward to your early reply. （early reply＞reply，CTA之類的用語你必須學(xué)好，需要給客戶做選擇題，讓他快一點(diǎn)）
Best regards，
(Your name)
tips：詢盤特別注意的一點(diǎn)是，說明你要表達(dá)的信息，產(chǎn)品特點(diǎn)優(yōu)勢(shì)，折扣，要找到客戶的痛點(diǎn)，他最想看到什么。
4．回復(fù)具體詢盤
Dear X，
Thank you for your inquiry of May 5 and we are pleased to send you our quotation for the goods you required as follows:
Commodity: Men’s T-Shirt in assorted colors. Item No. AC-101
Quantity:100 dozens
Size:Large (L), Medium (M), Small(S)
Price :at USS$60 per dozen CIF Kobe
Shipment: in June,2016
Payment :by irrevocable L/C at sight
This offer is subject to our final confirmation.If you find it acceptable,please let us have your reply as soon as possible.
Your faithfully,
(Your name)
tips：文字版，還有圖片版都是可以使用的。要求是，簡(jiǎn)潔明了，信息點(diǎn)一個(gè)不落。
5.報(bào)價(jià)
tips：回復(fù)詢盤和報(bào)價(jià)，可以適當(dāng)談及市場(chǎng)和供應(yīng)條件，催促對(duì)方下單。
Dear X,
Thank you for your inquiry of May 5，at your request, we are making you ,subject to your accepatance
reaching us not late than May 10, the following offer:“1000 sets of Color YV Sets , at USD500 per set CIF Hamburg.
Other terms and conditiongs are same as usua.”
As we have been receiving a rush of orders now ,we would advise you to place your order as soon as possible.
Yours sincerely,
(Your name)
注意：
報(bào)價(jià)分為實(shí)盤（Firm Offer）和虛盤（Non-firm Offer）
實(shí)盤對(duì)報(bào)盤人有約束力，在實(shí)盤規(guī)定的有限期限內(nèi)，實(shí)盤一經(jīng)接受，就可以達(dá)成交易，報(bào)盤人不得隨意撤回或修改實(shí)盤的內(nèi)容。實(shí)盤常用的表達(dá)方法如下。
The offer is subject to your acceptance reaching us not later than May 10;
The offer remains firm(valid)until May 10;
Our offer will remain valid for ten days…
虛盤是報(bào)盤人有保留的愿意按一定條件達(dá)成交易的表示，虛盤對(duì)報(bào)盤人沒有約束力，報(bào)盤人嗯可以隨時(shí)撤回或者修改虛盤的內(nèi)容，虛盤常用的表大方法如下。
The offer is subject to our final confirmaljofl：
The offer is subject to change with0LIt flofice：
We offer,subject to goods being unsold．
6.回應(yīng)買家砍價(jià)
Dear X，
Thank you for your letter of May 17．As regards your counter-offer.we regret we can't accept it because we feel mat the price listed is reasonabIe and leaves us limited profit already,
However, in order to meet you on this occasion we are prepared to grant you a special discount of 5％ on condition that your order is not less than 1,000 pieces.
We hope to receive your order at an early date·
Best regards,
(Your name)
7.提供形式發(fā)票
Dear Sirs,
Thank you for your letter of May 25,we are sending you here with the required Proforma Invoice in triplicate.
Please note that our offer remains valid until November 15.Please place your order as soon as possible，because we running out of our stock.
Yours incerely,
(Your name)
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