Forbes專門(mén)寫(xiě)領(lǐng)導(dǎo)學(xué)和職場(chǎng)創(chuàng)新的專欄作者Glenn Llopis寫(xiě)了一篇文章，討論成功者每天都會(huì)做的15件事。
1.讓別人自在地發(fā)言：
有些管理者只顧運(yùn)用他們的權(quán)力和頭銜唬懾部屬，但成功的領(lǐng)導(dǎo)者會(huì)卻讓部屬把焦點(diǎn)從管理者身上放回到討論本身，并鼓勵(lì)其它人發(fā)表自己的意見(jiàn)。這些管理者善于讓其它人覺(jué)得很自在的發(fā)言并有自信的表達(dá)自己的觀點(diǎn)。他們發(fā)揮了領(lǐng)導(dǎo)魅力，創(chuàng)造一個(gè)群眾能接近的環(huán)境。
1. Make Others Feel Safe to Speak-Up
Many times leaders intimidate their colleagues with their title and power when they walk into a room.Successful
leaders deflect attention away from themselves and encourage othersto voice their opinions. They are experts at making others feel safe to speak-up and confidently share their perspectives and points of view. They use their
executive presence to create an approachable environment.
2.做決定：
成功領(lǐng)導(dǎo)者都是決策專家。他們要不促進(jìn)對(duì)話氛圍讓同事們達(dá)成策略層面的結(jié)論，便是自己來(lái)作決定。他們對(duì)焦于不斷地“推動(dòng)事情發(fā)生”，使有關(guān)活動(dòng)能有進(jìn)展。成功的領(lǐng)導(dǎo)者能掌握漂亮的政治藝術(shù)，因此不耗費(fèi)時(shí)間在一些糾纏進(jìn)展的議題上。他們懂在３０分鐘內(nèi)做３０個(gè)決定。
2. Make Decisions
Successful leaders are expert decision makers. They either facilitate the dialogue to empower their colleagues to
reach a strategic conclusion or they do it themselves. They focuson “making things happen” at all times –
decision making activities that sustain progress. Successful leaders have mastered the art of politicking and thus don’t waste their time on issues that disrupt momentum. They know how to make 30 decisions in 30 minutes.
3.溝通期望：
成功領(lǐng)導(dǎo)者都擅長(zhǎng)溝通，尤其在「對(duì)下屬表現(xiàn)的期望」上。他們時(shí)刻提醒同事組織的核心價(jià)值，并會(huì)透過(guò)使命陳述書(shū)所載，確保組織的愿景能真確地反映，并轉(zhuǎn)化為可執(zhí)行的目標(biāo)。
3. Communicate Expectations
Successful leaders are great communicators, and this is especially true when it comes to “performance
expectations.” In doing so, they remind their colleagues of the organization’score values and mission statement – ensuring that their vision is properly translated and actionable objectives are properly executed.
4.挑戰(zhàn)人去思考：
最成功的領(lǐng)導(dǎo)者能看透同事的思維、能力和改進(jìn)空間。他會(huì)利用這等洞察力，挑戰(zhàn)他的團(tuán)隊(duì)多作思考，擴(kuò)闊他們的視野以接觸更多層面。這等領(lǐng)導(dǎo)者善于令下屬常常保持作戰(zhàn)狀態(tài)，不讓他們太過(guò)安逸，并利用各種工具令下屬成長(zhǎng)。
4. Challenge People to Think
The most successful leaders understand their colleagues’ mindsets, capabilities and areas for improvement. They use this knowledge/insight to challenge their teams to think and stretch them to reach for more. These types of
leaders excel in keeping their people on their toes, never allowing them to get comfortable and enabling them
with the tools to grow.
5.能夠?qū)ζ渌顺袚?dān)責(zé)任：
成功領(lǐng)導(dǎo)者會(huì)讓自己被下屬「管理」。這不表示要被下屬控制，而是要激發(fā)下屬的責(zé)任心，確保他們能先知先覺(jué)地應(yīng)對(duì)同事的需求。
除了輔導(dǎo)及支援下屬的能力外，能否扛起對(duì)他人責(zé)任，是你上司檢視你表現(xiàn)的重點(diǎn)，他關(guān)注你這方面的成功多于你下屬他們個(gè)人的成功。
5. Be Accountable to Other
Successful leaders allow their colleagues to manage them. This doesn’t mean they are allowing others to control
them – but rather becoming accountable to assure they are being proactive to their colleagues needs.
Beyond just mentoring and sponsoring selected employees, being accountable to others is a sign that your leader is focused more on your success than just their own.
6.以身作則：
以身作則說(shuō)來(lái)容易，但很少領(lǐng)導(dǎo)者能堅(jiān)持這點(diǎn)。成功領(lǐng)導(dǎo)者身體力行他們鼓吹的事情，并且很留意他們自己的行為舉止，因?yàn)樗麄冎烂總€(gè)人都會(huì)盯著他們一舉一動(dòng)有否失誤，所以凡事必須謹(jǐn)慎。
6. Lead by Example
Leading by example sounds easy, but few leaders are consistent with this one. Successful leaders practice what
they preach and are mindful of their actions. They know everyone is watching them and therefore are incredibly
intuitive about detecting those who are observing their every move, waiting to detect a performance shortfall.
7.績(jī)效評(píng)估及獎(jiǎng)勵(lì)：
成功領(lǐng)導(dǎo)者能準(zhǔn)確地拿捏組織表現(xiàn)的脈搏，并知悉誰(shuí)是高績(jī)效的最大貢獻(xiàn)者。成功領(lǐng)導(dǎo)不會(huì)只看數(shù)字結(jié)果及投資回報(bào)，他們時(shí)刻不吝嗇對(duì)員工勤奮的肯定（不管結(jié)果如何）。也不會(huì)視擁有表現(xiàn)穩(wěn)定的下屬為理所當(dāng)然，而是會(huì)十分著意地獎(jiǎng)勵(lì)他們。
7. Measure & Reward Performance
Great leaders always have a strong “pulse” on business performance and those people who are the performance
champions. Not only do they review the numbers and measure performance ROI, they are active in
acknowledging hard work and efforts (no matter the result). Successful leaders never take consistent performers for granted and are mindful of rewarding them.
8.提供持續(xù)的反饋：
員工都希望上司知道他們對(duì)委派的工作很上心，并沿途獲得上司指點(diǎn)迷津。成功領(lǐng)導(dǎo)者能創(chuàng)造一個(gè)互信的關(guān)系，總是會(huì)持續(xù)給予下屬反饋，也歡迎下屬再反饋。他們明白兼聽(tīng)的力量，在開(kāi)始他們的職業(yè)生涯時(shí)已懂得反饋的重要性，對(duì)于他們更上一層樓有莫大幫助。
8. Provide Continuous Feedback
Employees want their leaders to know that they are paying attention to them and they appreciate any insights
along the way. Successful leaders always provide feedback and they welcome reciprocal feedback by creating
trustworthy relationships with their colleagues.. They understand the power of perspective and have learned
the importance of feedback early on in their career as it has served them to enable workplace advancement.
9.適當(dāng)?shù)姆峙湔{(diào)度員工：
成功的領(lǐng)導(dǎo)者熟知自己手上人才資源，并懂得怎樣善用。他們善于激發(fā)員工的潛能，基于現(xiàn)況人盡其用。
9. Properly Allocate and Deploy Talent
Successful leaders know their talent pool and how to use it. They are experts at activating the capabilities of their colleagues and knowing when to deploy their unique skill sets given the circumstances at hand.
10.問(wèn)問(wèn)題，找忠告：
成功領(lǐng)導(dǎo)者隨時(shí)向別人準(zhǔn)備發(fā)問(wèn),找忠告。雖然對(duì)外他們看起來(lái)無(wú)所不知，對(duì)內(nèi)他們卻求知若渴，努力不懈地學(xué)習(xí)新東西，因?yàn)樗麄円笞约和高^(guò)吸收別人的智慧而變得更充實(shí)。
10. Ask Questions, Seek Counsel
Successful leaders ask questions and seek counsel all the time. From the outside, they appear to know-it-all –yet on the inside, they have a deep thirst for knowledge and constantly are on the look-out to learn new things
because of their commitment to making themselves better through the wisdom of others.
11.解決問(wèn)題，避免拖延：
成功領(lǐng)導(dǎo)者敢于正面面對(duì)問(wèn)題，并且知道如何挖掘問(wèn)題的核心。他們不作拖延并坐言起行，所以極擅長(zhǎng)解決問(wèn)題。他們無(wú)懼麻煩情況，反過(guò)來(lái)歡迎面對(duì)糟透事宜，使能從中學(xué)會(huì)解決方法。生活中能得到突破，就是能做其他人不敢做的事。
11. Problem Solve; Avoid Procrastination
Successful leaders tackle issues head-on and know how to discover the heart of the matter at hand. They don’t
procrastinate and thus become incredibly proficient at problem solving; they learn from and don’t avoid
uncomfortable circumstances (they welcome them).
Getting ahead in life is about doing the things that most people don’t like doing.
12.正能量及積極態(tài)度
成功領(lǐng)導(dǎo)者會(huì)打造一個(gè)積極及有啟發(fā)性的職場(chǎng)文化。他們知道如何定調(diào)，并把這種態(tài)度帶給員工并啟發(fā)他們行動(dòng)。因此，他們受同事愛(ài)戴，受尊重及意志堅(jiān)強(qiáng)。
12. Positive Energy & Attitude
Successful leaders create a positive and inspiring workplace culture. They know how to set the tone and bring an attitude that motivates their colleagues to take action. As such, they are likeable, respected and strong willed.
They don’t allow failures to disrupt momentum.
13.當(dāng)個(gè)好老師：
成功領(lǐng)導(dǎo)者從來(lái)不會(huì)停止把自己所學(xué)跟其他同事分享，因?yàn)樗麄冏园l(fā)地不斷充實(shí)自己，也希望同儕也是這樣。他們透過(guò)統(tǒng)計(jì)、趨勢(shì)和其它有用信息，教導(dǎo)員工使能見(jiàn)聞廣博。成功領(lǐng)導(dǎo)者愿意撥出時(shí)間輔導(dǎo)他們的員工，并投資在那些有能力且渴望成功的人。
13. Be a Great Teacher
Many employees in the workplace will tell you that their leaders have stopped being teachers. Successful leaders never stop teaching because they are so self-motivated to learn themselves. They use teaching to keep their
colleagues well-informed and knowledgeable through statistics, trends, and other newsworthy items.
Successful leaders take the time to mentor their colleagues and make the investment to sponsor those who haveproven they are able and eager to advance.
14.投資在人際網(wǎng)絡(luò)上： 14. Invest in Relationships Successful leaders don’t focus on protecting their domain – instead they expand it by investing in mutually Leaders share the harvest of their success to help build momentum for those around them. 15. Genuinely Enjoy Responsibilities Successful leaders love being leaders – not for the sake of power but for the meaningful and purposeful impact
成功領(lǐng)導(dǎo)者不會(huì)只關(guān)心如何守護(hù)現(xiàn)今擁有的領(lǐng)域，反之他們會(huì)藉制造共贏局面擴(kuò)闊他們的板塊。他愿與其他領(lǐng)袖及促進(jìn)者為伍，這些人能幫助他擴(kuò)大影響力。這樣的話，不單是個(gè)人成長(zhǎng)，而是共同成長(zhǎng)。領(lǐng)導(dǎo)者會(huì)與其他友人分享他們的成果，給力他周?chē)娜恕?/span>
beneficial relationships. Successful leaders associate themselves with “lifters and other leaders” – the types of
people that can broaden their sphere of influence. Not only for their own advancement, but that of others.
15.真誠(chéng)地享受扛起責(zé)任：
成功的領(lǐng)導(dǎo)者熱愛(ài)當(dāng)領(lǐng)導(dǎo)者。這不是為了權(quán)力而是為了他們能夠籍此創(chuàng)造有意義及有的放矢的影響力。當(dāng)你成為中高階主管時(shí)，你的重點(diǎn)工作在于你能否有“服務(wù)他人”的能力。如果你不是真誠(chéng)享受這項(xiàng)工作，你是無(wú)法完成的。
they can create. When you have reached a senior level of leadership –it’s about your ability to serve others and
this can’t be accomplished unless you genuinely enjoy what you do.
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