似水流雲(yún)圖書館歡迎您光臨！
酒店英語(yǔ)
結(jié)賬
1．I'd like to pay my bill now．
我想現(xiàn)在結(jié)賬。
2．Your name and room number，please？
請(qǐng)問您的姓名和房間號(hào)碼？
3．Have you used any hotel services this morning？
請(qǐng)問您今天早晨是否用過旅館內(nèi)的服務(wù)設(shè)施？
4．Four nights at 90 US dollors each， and here are the meals that you had at the hotel．That makes a total of 665 US dollars．
4個(gè)晚上，每晚90美元，加上膳食費(fèi)，總共是660美元。
5．Can I pay by credit card？
我可以用信用卡支付嗎？
6．Please sign your name here．
請(qǐng)您在這里簽名。
7． Excuse me． We're leaving today．I'd like to pay our bills now．
勞駕。我們今天要離去了。我希望現(xiàn)在就把賬結(jié)清。
8．By the way，I'd like to tell you that the check-out time is 12∶00 noon，sir．
先生，順便告訴您，結(jié)賬后離開旅館時(shí)間是12點(diǎn)。
9． How about the charge for the days you shared the room with your friend？
這幾天您的朋友與您同住費(fèi)用怎么辦呢？
10．Please add to my account．
請(qǐng)記在我的賬里。
11．Have you used any hotel services this morning or had breakfast at the hotel dining room，Mr．Green？
格林先生，今天早晨您是否用過旅館服務(wù)設(shè)施，或在旅館餐廳用過早餐？
12．Yes，my friend and I just had breakfast at the dining room，but we didn't use any services．
是的，我的朋友與我在餐廳剛用過早餐，但是我們沒有使用過任何服務(wù)設(shè)施。
13．The total for the eight days is five hundred sixty yuan and eighty fen．
8天來總計(jì)是560元8角。
Dialogue A
A：Good morning，sir．Can I help you？
B：I'd like to pay my bill now．
A：Your name and room number， please？
B：George Wright，Room 706．
A：Yes，Mr．Wright．Have you used any hotel service this morning？
B：No，I haven't used any services．
A：Fine．This is your bill，Mr．Wright．Four nights at 90US dollars each， and here are the meals that you had atthe hotel．That makes a total of 665 US dollars．
B： Can I pay by credit card？
A：Certainly． May I have your card，please？
B： Here you are．
A：Please sign your name here．
B：Oh，yes．Is it possible to leave my luggage here until I'm ready to leave this afternoon？ I'd like to say good-bye to some of my friends．
A：Yes，we'll keep it for you．How many pieces of your luggage？
B： Just three．I'll be back by 3∶00．
A： That's fine． Have a nice day．
B：Thank you．See you later．
Dialogue B
（A：Receptionist B： Guest）
B：I would like to know the approximate figure of my ac- count so that I can have my money exchanged at the bank．
A：Up to the present，the total amount has been 880 yuan approximately．
B：Excuse me． We're leaving today．I'd like to pay our bill snow．
A：By the way， I'd like to tell you（that） the check-out times 12∶00 noon． May I know your name and room number，please？
B：My name is Henry Green．Room 1123．
A：Yes，Mr．Green．How about the charge for the days you shared the room with your friend？
B：Please add to my account．
A：Then we'll make out a bill for both of you．
B：OK．
A：Have you used any hotel services this morning or had breakfast at the hotel dining room，Mr．Green？
B：Yes，my friend and I just had breakfast at the dining room，but we didn't use any services．
A：Fine．I'll need to find out what the charge is on the breakfast．The total for the eight days is eight hundred sixty yuan and eighty fen．
B：Oh，I didn't change enough money just now．Can I pay in American dollars？
A：No，sir．You can pay in Foreign Exchange Certificate only．But you can get your money changed at the Foreign Exchange Counter of our hotel over there．
B：Thank you．…Here you are．
A：Thank you．Mr．Green．Here's your receipt．
酒店常用口語(yǔ)
1) Good morning (afternoon, evening),sir (madam).早上好(下午、晚上好)，先生(夫人)
2) How do you do? (-- how do you do ?)您好！
3) Hello (or hi )!您好！
4) How is everything (with you )?(您的)一切都好嗎？
5) How are you getting on ( or along ) these days?這幾天過得怎么樣？
6) How are you ? (- Fine, thank you. And you?)您的身體好嗎？
7) Glad (nice) to see you. 見到您很高興。
8) Welcome to our hotel. 歡迎到我們的酒店來！
9) It's nice to meet you again, Mr. Johnson. 再次見到您太好了，約翰遜先生。
10) Good –bye.(or bye-bye)再見！
11) Good night.晚安(晚間告別用)
12) Have a good rest.祝您休息好！
13) See you later (tomorrow).以后(明天)見！
14) Hope to see you again soon.希望不久再見到您！
15) Have a good time.祝您過得愉快！
16) We wish you a pleasant stay in our hotel.愿您在我們飯店過得愉快！
17) Please don't leave anything behind.請(qǐng)不要遺忘你的東西。
18) Mind (or watch) your step!請(qǐng)走好！
19) We wish you a pleasant journey.祝您旅途愉快！
20) Have a nice trip!一路平安！
21) All the best!萬事如意。
22) Take care!多保重！
23) Good luck!祝您好運(yùn)！
24) Thank you (very much)謝謝您(非常感謝)。
25) Thanks a lot.多謝。
26) Thank you for coming.謝謝您的光臨。
27) Thank you for staying in our hotel.感謝您在我們飯店下榻。
28) I'm very grateful to you.非常感謝您。
29) It's very kind of you.謝謝，您真客氣。
30) You are (most) welcome.不用謝，不用客氣。
31) Not at all.不用謝。
32) Don't mention it.不用謝。
33) My pleasure.(or with pleasure)很高興能為您服務(wù)。
34) Glad to be of service.很高興為您服務(wù)。
35) At your service.樂意為您效勞。
36) I'm sorry.很抱歉。
37) Excuse me.對(duì)不起。
38) I'm terribly sorry. It's my fault.非常抱歉，那是我的過錯(cuò)。
39) I'm awfully sorry for my carelessness.對(duì)于我的粗心大意我非常抱歉。
40) Sorry to have kept you waiting.對(duì)不起，讓您久等了。
41) Sorry to interrupt you.對(duì)不起，打擾了。
42) That's all right.這沒什么。
43) It doesn't matter.沒關(guān)系。
44) Never mind.不要緊，沒關(guān)系。
45) Let's forget it.算了吧！
46) What can I do for you?我能為您干點(diǎn)什么？
47) Can I help you?
48) 我能為您干點(diǎn)什么？
49) Is there anything I can do for you?有什么能為您效勞的嗎？
50) Just a moment, please.請(qǐng)稍等一下。
51) Don't worry about it別擔(dān)心。
52) I beg your pardon?(or Pardon?)對(duì)不起，請(qǐng)?jiān)僬f一遍好嗎？
53) You are wanted on the phone, Mr. Bellow.貝羅先生，有您的電話。
54) Who is speaking, please?請(qǐng)問您是誰(shuí)？(電話用語(yǔ))
55) I'll switch you to Room 1120.我馬上給您接301房間。
56) What number are you calling?請(qǐng)問對(duì)方什么電話號(hào)碼。
57) Who would you like to talk to?請(qǐng)問受話人姓名？
58) Could you hold the line, please?請(qǐng)(拿著話筒)稍等一會(huì)好嗎？
59) Here are come letters for you.這是您的信。
60) What a shame!多可惜！
61) I'm sorry to hear that!聽到這事我很難過。
62) We are all sorry to hear of your illness.聽說您病了都很擔(dān)心。
63) There, there, Now try not to get too upset about it.好啦，不要為這事太煩惱了。
64) I wish you good health.祝您健康。
65) Let me wish you every success.祝您一切順利！
66) Happy New Year!新年快樂！
67) Merry Christmas!圣誕節(jié)快樂！
68) Happy birthday to you!祝您生日快樂！
69) Congratulations!祝賀您！(恭喜)
70) My hearty congratulations!衷心祝賀您！
71) As you wish(or like)隨您的便。
72) Certainly.當(dāng)然可以。
73) Of course.當(dāng)然可以。
74) Go ahead and do what you like.干吧，你喜歡干什么就干什么。
75) I'm sorry, that's not allowed.對(duì)不起，這是不允許的。
76) No, I'm afraid not.不，恐怕不行。
77) Out of the question, I'm afraid.恐怕不可能。
78) Walk straight ahead.一直往前走。
79) Turn left(right).往左(右)轉(zhuǎn)。
80) Go upstairs(downstairs).上(下)樓。
81) Take the lift to the third floor.乘電梯到三樓。
82) The lifts are in the lobby near the main entrance.電梯間在大廳靠大門外。
83) The bellman will show you the way to the banquet hall.大堂服務(wù)員將領(lǐng)您去宴會(huì)廳。
84) There is a washroom at the end of the corridor.洗手間在走廊盡頭。
85) The post and cable service is opposite the bar.郵電所在酒吧對(duì)面。
86) The bank is next to the shop.銀行在小賣部隔壁。
87) You can get your money changed at the cashier's desk.你可以收銀外兌換錢。
88) How much would you like to change?你要兌換多少呢？
89) The rates of exchange are on the board there.兌換率寫在那這的黑板上。
90) There are some local products on sale here.這里出售一些地方產(chǎn)品。
91) It's sold by weight(yard, meter…)這個(gè)按重量(碼，米……)計(jì)價(jià)出售。
92) Sorry, it's sold out.對(duì)不起，賣完了。
93) How do you like this?您看這個(gè)怎么樣？
94) What about that one?你看那個(gè)好嗎？
95) Here is your change.這是找您的錢。
96) Here is your receipt.這是你的收據(jù)。
97) Air mail or ordinary mail? 是航空信還是平信？
98) An air mail letter for abroad is $1.60.寄往國(guó)外的航空信需1.60元。
99) The travel agency in the hotel takes all kinds of booking.飯店的旅行社代辦各
酒店服務(wù)
-(Knocking at the door.)-(敲門。)
-May I come in?-我可以進(jìn)來嗎?
-Come in,please.-請(qǐng)進(jìn)。
-Please don't come in.-請(qǐng)不要進(jìn)來。
-Just a moment(a minute),please.-請(qǐng)稍等一下。
-I'm sorry to disturb you.May I clean the room,sir?-對(duì)不起打擾你了，我來打掃一下房間好嗎?
-All right.Come in,please.-好的，請(qǐng)進(jìn)來。
-Please clean it when I am out.-我馬上要出去，請(qǐng)等一會(huì)兒打掃。
-May I change the water of the thermos now?-我現(xiàn)在可以換水嗎?
-Yes,please.-請(qǐng)換吧。
-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups?-下午我有幾位朋友來訪，請(qǐng)給加些熱水瓶和茶杯。
-Well,we'll send tea into the room when the visitors come.
-好，客人來訪我們會(huì)端茶進(jìn)來的。
-By the way,is there any mail for me?-順便一下，有我的郵件嗎?
-No.If there is,I'll give it to you in time.-沒有。如果有的話，我會(huì)及時(shí)給你送來的。
-Why did you come in without my permission?-你為什么沒經(jīng)我允許就進(jìn)來了?
-It's my negligence.I beg your pardon.-我疏忽了，請(qǐng)你原諒。
-I come and make the bed.Shall I do it now or later?-我來做夜床，你看是現(xiàn)在做還是等會(huì)兒做?
-Since you have come,you may do it now?-既然來了，現(xiàn)在就做吧。
-Here's your clean laundry.you'd better check it.-衣服洗好了，請(qǐng)您過目。
-I am collecting the fee of the long distance call.-我來收長(zhǎng)途電話費(fèi)。
-This is the bill for the room rent of half a day.-這是補(bǔ)半天房金的帳單。
-Here is a telegram for you.-這兒有一封你的電報(bào)。
-Why is it unsealed?-它怎么被拆開了?
-Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver.-因?yàn)殡妶?bào)封面沒有收?qǐng)?bào)人姓名，服務(wù)臺(tái)為了查對(duì)姓名而拆開的。
-Have you lost anything today,sir?-先生，你今天丟過什么東西嗎?
-Yes,a wallet.I'm looking for it now.-丟了一只皮夾子，我正在找呢。
-What is there in the wallet?-皮夾子里有些什么?
-My daughter's photo and some money.-有一張我女兒的照片，還有一些錢。
-Look,is this wallet yours?-看，這只皮夾子是不是你的?
-Yes,it's mine.Thank you ever so much.-是我的，太感謝你了。
-I want to borrow China Daily of these days.-我要看這幾天的《中國(guó)日?qǐng)?bào)》。
-Please get some copise of China Pictorial for me.-請(qǐng)拿幾份《中國(guó)日?qǐng)?bào)》給我。
-Please bring some chairs for me.-請(qǐng)拿幾把椅子來。
-Please get me some soap.-衛(wèi)生間的肥皂要添了。
-The slippers are wornout.Change them for me,please.-拖鞋壞了，請(qǐng)給換一雙。
-Get a hot-water bottle,please.-請(qǐng)拿一只熱水瓶給我。
-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有點(diǎn)冷，請(qǐng)給我加一條毯子。
-I need another pillow.-我需要加一只枕頭。
-All right,I'll get it for you right away.-好的，我就去拿。
-Just a moment,I'll do it right now.-請(qǐng)稍等一下，我馬上給你辦好。
-Excuse me.-對(duì)不起。
-I am sorry.-很抱歉。
-I beg your pardon.-請(qǐng)你原諒。
-Pardon me for interrupting.-對(duì)不起打擾你們了。
-Please excuse me for coming so late.-請(qǐng)?jiān)徫襾磉t了。
-I'm sorry I was so careless.-很抱歉我太粗心了。
情景對(duì)話（一）
Guest: Hello, I’d like to check in please. 你好，我想入住貴酒店。
Hotel staff: Certainly. Can I have the name please? 當(dāng)然可以，能把姓名給我嗎？
Guest: Mr Harold Smith. Harold Smith先生。
Hotel staff: Ok, Are you checking out tomorrow?好的，您是明天退房嗎？
Guest: Yes, I am. That’s right. 是的沒錯(cuò)，是明天退房。
Hotel staff: Will you need a wake up call, sir? 先生您需要喚醒服務(wù)嗎？
Guest: Yes please. At 6.30am. 是的，請(qǐng)?jiān)谠缟?.30喚醒我。
Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay.好的。您的房間號(hào)碼是五層的502房間。早餐是早晨6.30到9點(diǎn)。祝您入住愉快。
Guest: Thank you.謝謝你。
（二）
Guest: Good evening, I have a reservation under the name of Tomlinson.晚上好，我有預(yù)定，名字是Tomlinson. Hotel
staff: Ok I’ve found it. Checking out on the 27th? 好，我找到了。是27日退房嗎?
Guest: That’s right. 沒錯(cuò)。
Hotel staff: Can I take a credit card for the deposit? 我能用您的信用卡劃賬押金嗎？
Guest: Yes, sure. Also, I’d like a non-smoking room please. 當(dāng)然可以。另外，請(qǐng)給我一間無煙房間。
Hotel staff: Certainly madam. Here’s your key. Your room is on the 7th floor and on the left. Room 781. Check out is at 12 noon. 當(dāng)然可以，女士。這是您的房間鑰匙。您的房間在7層左側(cè)，房間號(hào)碼781。退房需要在中午12點(diǎn)之前。
常用商務(wù)英語(yǔ)
1.Excuse me. Are you Susan Davis from Western Electronics?對(duì)不起，你是來自西方電子公司的蘇姍。戴衛(wèi)斯嗎？
2.Yes, I am. And you must be Mr. Takeshita.是的，我就是，你一定是竹下先生吧。
3.Pardon me. Are you Ralph Meyers from National Fixtures？
對(duì)不起，請(qǐng)問你是從國(guó)家裝置公司來的雷夫。梅耶史先生嗎?
4.I"m Dennis. I am here to meet you today.我是丹尼斯，今天我到這里來接你。
5.I"m Donald. We met the last time you visited Taiwan.我是唐納德，上次你來臺(tái)灣時(shí)我們見過面。
6.I"m Edwin. I"ll show you to your hotel.我是愛德溫，我?guī)闳ヂ灭^。
7.How was your flight? Was it comfortable?
你坐的班機(jī)怎么樣？還舒服嗎？
8.It was quite good. But it was awfully long.班機(jī)很好，就是時(shí)間太長(zhǎng)了。
9.Did you have a good flight?
你旅途愉快嗎？
10.Not really, I"m afraid. We were delayed taking off,and we encountered a lot of bad weather.不太好，我們起飛延誤了，還遭遇了惡劣的氣候。
11.How was your flight?
你的航班怎樣？
12.Did you get any sleep on the plane?
你在飛機(jī)上睡覺了嗎？
13.Mr. Wagner, do you have a hotel reservation?
華格納先生，你預(yù)訂過旅館嗎？
14.No, I don"t. Will it be a problem？
不，我沒有，會(huì)有困難嗎？
15.I don"t think so. I know several convenient hotels. Let me make some calls.我認(rèn)為沒有，我知道有幾家便利旅館，讓我打幾個(gè)電話。
16.I"ve made a reservation at the hotel you used last time.我已預(yù)訂了你上次住過的旅館。
17.We"ve booked a Western-style room for you.我們已為你訂了一間西式的房間。
18.Let"s go to the station to get a train into town.我們到火車站去乘車進(jìn)城。
19.Does it take long to get into Taibei from here?
從此地去臺(tái)北要很久嗎？
20.It"s about an hour.大概要一個(gè)小時(shí)。
21.We"ll get a taxi from the station.我們到火車站乘出租車。
22.There"s a shuttle bus we can use.我們可搭乘機(jī)場(chǎng)班車。
23.I"ve brought my car, so I can drive you to your hotel.我開車來的，所以我開車送你到旅館。
24.You must be hungry. Shall we get something to eat?
你一定餓了，我們吃點(diǎn)東西好嗎？
25.That sounds good. Let"s get something at the hotel restaurant. I feel a little tired.那太棒了，我們就到旅館餐廳吃點(diǎn)東西，我有點(diǎn)累了。
26.Would you like to have some dinner?
你想吃飯嗎？
27.What would you like to eat?
你想吃什么呢？
28.Can I take you out to dinner? It"ll be my treat.我?guī)愠鋈コ燥埡脝?？這次我請(qǐng)客。
29.If you"re hungry, we can eat dinner now.如果你餓了，我們現(xiàn)在就去吃飯。
30.Have you had breakfast yet?
你吃過早餐了嗎？
31.Yes. It was delicious.是的，味道很好。
32Good. Let"s go to the office.好的，我們?nèi)マk公室吧。
33.How is your room?
你的房間怎樣？
34.Did you sleep well last night?
你昨晚睡得好嗎？
35.Why don"t we go to the office now?
為何我們現(xiàn)在不去辦公室呢？
36.We"ll start with an orientation video. It runs about 15 minutes.我們將從一個(gè)電視簡(jiǎn)報(bào)開始，大概放15分鐘。
37.The tour will take about an hour and a half. We ought to be back here by 3:00.參觀大概要一個(gè)半小時(shí)，3點(diǎn)鐘以前回到這里。
38.Our new product line has been very successful. We"ve expanded the factory twice this year already.我們新的生產(chǎn)線非常成功，我們今年已把工廠擴(kuò)展了兩倍。
39.I"d like to introduce you to our company. Is there anything in particular you"d like to know?
我將向你介紹我們的公司，你有什么特別想知道的嗎?
40.We have some reports to show you for background information.我們還有一些報(bào)告向你介紹背景資料。
41.Is your factory any different from other plastics factories?
你們工廠和其他塑膠工廠有何差別呢?
42.Yes， our production speed is almost twice the industry-wide average.是的，我們的生產(chǎn)速度是其他工廠兩倍。
43.I"d like to explain what makes this factory special.我要向你說明本工廠的特性。
44.This is the most fully-automated factory we have.這是我們的全自動(dòng)化工廠。
45.It"s the most up-to-date in the industry.這是同業(yè)中最新型的。
46.We"ve increased our efficiency by 20% through automation.通過自動(dòng)化我們的效率增加了20%.
47.Could you tell me the cost of production per unit?
請(qǐng)你告訴我每件成品的生產(chǎn)成本好嗎？
48.I"m afraid I don"t know. Let me ask the supervisor in this section.恐怕我不知道，讓我來詢問一下該組的負(fù)責(zé)人。
49.I"m not really sure about that. Mr. Jiang should know the answer to that.關(guān)于那事我不敢確定，蔣先生應(yīng)該知道答案。
50.Let me direct that question to the manager.讓我直接問經(jīng)理好了。
51.I"m not familiar with that part. Let me call someone who is more knowledgeable.那部分我不熟悉，讓我找專業(yè)人士來說明。
52.Yes, I"d like to know your daily production.是的，我想知道你們的日生產(chǎn)額。
53.Is there anything you"d like to know?
你想知道什么？
54.Is there anything I can explain fully?
有什么事情要我詳細(xì)說明的嗎？
55.What did you think of our factories?
你認(rèn)為我們的工廠怎樣？
56.I was impressed very much.我有深刻的印象。
57.thank you very much for giving us your valuable time.我們占用了你寶貴的時(shí)間，非常感謝。
58.We have a small gift for you to take with you when you leave the factory.你離開工廠時(shí)，我們有件小禮物要送給你。
商務(wù)英語(yǔ)
1 I've come to make sure that your stay in Beijing is a pleasant one.
我特地為你們安排使你們?cè)诒本┑亩毫粲淇臁?div style="height:15px;">
2 You're going out of your way for us, I believe. 我相信這是對(duì)我們的特殊照顧了。
3 It's just the matter of the schedule,that is,if it is convenient of you right now.
4 I think we can draw up a tentative plan now. 我認(rèn)為現(xiàn)在可以先草擬一具臨時(shí)方案。
5 If he wants to make any changes,minor alternations can be made then.
8 We'll leave some evenings free,that is,if it is all right with you.
9 We'd have to compare notes on what we've discussed during the day.
10 That'll put us both in the picture. 這樣雙方都能了解全面的情況。
12 I can't say for certain off-hand. 我還不能馬上說定。
13 Better have something we can get our hands on rather than just spend all our time talking.
14 It'll be easier for us to get down to facts then. 這樣就容易進(jìn)行實(shí)質(zhì)性的談判了。
16 I'm afraid that won't be possible,much as we'd like to. 盡管我們很想這樣做，但恐怕不行了。
17 We've got to report back to the head office. 我們還要回去向總部匯報(bào)情況呢。
18 Thank you for you cooperation. 謝謝你們的合作。
19 We've arranged our schedule without any trouble. 我們已經(jīng)很順利地把活動(dòng)日程安排好了。
20 Here is a copy of itinerary we have worked out for you and your friends.Would you please have a look at it?
21 If you have any questions on the details， feel free to ask. 如果對(duì)某些細(xì)節(jié)有意見的話，請(qǐng)?zhí)岢鰜怼?div style="height:15px;">
