1、How do you do ?Welcome to our hotel
您好？歡迎您到我們賓館。
2、Good morning ,sir
早上好，先生
3、Good evening ,sir
晚上好，先生
4、Good afternoon, madam
下午好，夫人
5、Have a good time in our hotel
希望您在這里過(guò)的愉快
6、Wish you a most pleasant stay
祝您在這時(shí)過(guò)得愉快
7、Good-bye ,sir and thank you for coming
再見(jiàn)，先生，謝謝光臨！
8、Goodbye, madam and we look forward to seeing you again
再見(jiàn)，太太，我們希望再見(jiàn)到您
9、Have a nice trip
祝您一路平安
10、Wish you a pleasant journey !
祝您旅途愉快
11、Thank you very much
非常感謝
12、I am sorry
對(duì)不起
13、Excuse me
打擾了、請(qǐng)?jiān)?/span>
14、I am sorry it is my fault
對(duì)不起，那時(shí)我的過(guò)失
15、Sorry to have kept you waiting
對(duì)不起，讓您久等了
16、I am sorry about this
對(duì)此表示抱歉
17、What can I do for you ?
我能為您做點(diǎn)什么？
18、Would you wait just a moment sir ?
先生，請(qǐng)您稍等一會(huì)兒好嗎？
19、Could I have your passport please ?
請(qǐng)讓我看一下護(hù)照好嗎？
20、Is there anything I can do for you ?
我還能為您干點(diǎn)什么？
21、You are welcome
不用謝
22、Not at all
沒(méi)有什么
23、Please come this way
請(qǐng)您這邊走
24、Please fill in this form
請(qǐng)?zhí)钜幌逻@張表
25、Would you please sign on this paper ?
請(qǐng)?jiān)谶@張紙上簽名，好嗎？
26、Here is your room key
給您房間鑰匙
27、Here is your bill
這是您的帳單
28、Please pay at the cashier‵s desk over there
請(qǐng)去那邊帳臺(tái)付款
29、May I take your order sir ?
先生，我能為您點(diǎn)菜嗎？
30、What would you like to have coffee or tea ?
您要喝咖啡還是茶
31、Would you like to try Chinese food ?
您要嘗嘗中國(guó)菜嗎？
32、Would you like to have some wine with your dinner ?
您要餐時(shí)要喝點(diǎn)酒嗎？
33、I am sorry 、I did not notice that 、madam I will bring you a clean one at once
對(duì)不起，我沒(méi)注意，夫人我馬上給您拿一個(gè)干凈的來(lái)。
34、Is there anything else I can do for you ?
我還能為您做什么別的事情嗎？
35、Excuse me ，sir 、but I am afraid we will have to move you to another room
對(duì)不起，先生，恐怕只能請(qǐng)您搬到另一間房
36、Excuse me sir this one is already reserved
對(duì)不起，先生，這間房間已經(jīng)預(yù)訂給別人了
37、One moment madam I will bring them right away
夫人，等一會(huì)兒，我馬上送來(lái)
38、Excuse me your laundry is ready will you see if they are all right ?
對(duì)不起，您的衣服洗好了，請(qǐng)您看看是不是這些
39、Excuse me I am afraid I have made a mistake let me check again
對(duì)不起，恐怕我搞錯(cuò)了，我再去查一下
40、You are wanted on the phone ,Mr brown
布朗先生，有您電話(huà)
41、May I help you ,sir ?
先生，我可以幫您忙嗎？
42、What would like to order for the young lady ?
您想給這位年輕女士點(diǎn)些什么？
43、May I know your name ,sir
請(qǐng)問(wèn)您貴姓，先生？
44、And your initials ,please?
請(qǐng)問(wèn)您名字的開(kāi)頭字母是什么？
45、And your first name ,please ?
請(qǐng)問(wèn)您的名字是什么？
46、May I be of service ,madam ?
我能為您效勞嗎，夫人？
47、Welcome back sir
歡迎回來(lái)，先生
48、Have a nice day
祝您今天過(guò)得愉快
49、Have a pleasant evening
祝您今晚過(guò)得好
50、Have a good week –end
祝您周末過(guò)得很好
51、At your service ,sir
聽(tīng)候吩咐，先生
52、That is what I ought to do ,but I am sorry we do not take tiqs ,thank you
這是我應(yīng)當(dāng)做的，不過(guò)我很抱歉，我們一向不收小費(fèi)，謝謝您。
53、I will be with you in moment sir
我一會(huì)就來(lái)，先生
54、I will be right back ,sir
我馬上就過(guò)來(lái)，先生
55、Sorry to keep you waiting sir
很抱歉，讓您久等了，先生
56、Sorry to have kept you waiting (so long )
實(shí)在很抱歉，讓您久等了
57、My name is Li ,call for service anytime
我姓李，有事請(qǐng)隨時(shí)叫我
58、I am Wan ,just let me know if there is anything we can do for you
我姓王，如果有什么事要我做的話(huà)，請(qǐng)告訴我。
59、Certainly, madam I will be happy to do it
當(dāng)然可以，夫人，我很樂(lè)于去做這件事
60、Here is your bill
這是您的帳單
61、Here is your coffee sir
這是你的咖啡先生
62、Your letter /parcel /telegram, madam
您的信/包/電報(bào)，夫人
63、Your receipt /credit card ,sir
您的收據(jù)/信用卡，先生
64、Just a moment ,please sir I will go and get it right away
先生，請(qǐng)稍等片刻，我馬上給您去拿來(lái)。
65、I am wery sorry ,we have run out of
十分抱歉，我們的（東西名稱(chēng)）賣(mài)完了
66、Unfortunately ,we do not seem to have it at the moment
真不巧，看來(lái)目前我們沒(méi)有這種東西
67、If you wait a moment ,sir I will try to find out
如果您可以稍等的話(huà)，先生我將去找找看。
68、Please do not mention it
請(qǐng)不必客氣
69、Glad to be of service Please feel free to contact us anytime
為您服務(wù)很高興，有事請(qǐng)隨時(shí)和我們聯(lián)系
70、Not at all it is one of our service
請(qǐng)不必客氣，這是我們的工作
71、How about you ,sir ?
先生，您要點(diǎn)什么
72、Would you like anything else to drink ?
您還要?jiǎng)e的什么飲料嗎？
73、How do you find the fish ? it is one of our specialties
您喜歡這只魚(yú)嗎？這是我們的一只特色菜
74、By all means ,sir Let me help you
當(dāng)然可以，先生，讓我來(lái)幫您
75、Go ahead ,please You are welcome
請(qǐng)拿吧，您可隨意使用
76、Let me take that ,sir
讓我來(lái)拿，先生
77、I regret we can not guarantee ,but we will do our best
很遺憾，我們不能保證，不過(guò)我們當(dāng)盡力而為
78、I am afraid I am going off duty now ,I will send my replacement ower
我怕我能馬上就下班啦，我會(huì)叫替班同志到您那兒去
79、Thank you very much ,but I can not accept
十分感謝，不過(guò)我不能接受。
80、I will see to it right away ,madam
我馬上去處理這件事，夫人
81、Whatever you say ,sir
照您說(shuō)的辦，先生
82、I regret no
很遺憾，不可以
83、I am sorry ,there is no discount
很抱歉，不能打折扣
84、Do not worry, sir ,we will clean it up
不必?fù)?dān)心，先生，我們會(huì)把它收拾干凈的
85、Excuse me sir may I have your membership card /credit card /room number
請(qǐng)?jiān)刚彛壬?，您的?huì)員證／信用卡／房間號(hào)碼？
86、Excuse me for interrupting
請(qǐng)?jiān)徫掖驍嗄?/span>
87、May I take up a few moments of your time ?
我可以占用您一些時(shí)間嗎？
88、Would it be convenient to make up your room now ,sir ?
現(xiàn)在來(lái)收拾您的房間方便嗎先生？
89、I apologize for taking up your time ,sir
我很抱歉占用了您的時(shí)間，先生
90、Sorry to have bothered you ,madam
很抱歉，打擾您啦，夫人
91、I am sorry sir ,I will look into the matter at once
真抱歉，先生，我馬上去調(diào)查這件事
92、I am terribly sorry there could have been some mistake I do apologize
實(shí)在抱歉，可能是弄錯(cuò)了，我向您道歉
93、Do not smoke hear ,please
請(qǐng)不要在這兒抽煙
94、Oh I am terribly sorry ,there could have been some mistake let me check
哦，十分抱歉，可能是弄錯(cuò)了，讓我去查一查
95、I am sorry this table is reserved
很抱歉這只桌子已被人預(yù)訂了
96、You are wanted on the phone ,sir
先生，有您的電話(huà)
97、Sorry ? I did not catch that Could you please repeat it ?
很抱歉，我沒(méi)聽(tīng)出來(lái)，您能不能重復(fù)一遍？
98、I am sorry ,I do not understand I will get you the manager /captain, he /she speaks better English than I do
很抱歉，我沒(méi)聽(tīng)懂，我去請(qǐng)經(jīng)理／管理員來(lái)，他／她的英語(yǔ)比我好
99、Please follow me sir
先生，請(qǐng)跟我來(lái)
100、Mind /Watch your step sir
請(qǐng)當(dāng)心，先生／走路小心，先生
